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Download and Install CROME Wireless Performance Management

Installing CROME: A Decision Support System

QUICK START for Windows 95/98/NT/ME/2000/XP/VISTA/7/8 Users:

Step 1: Download and install one of the Java Runtime Environment ("JRE") installers listed below,

Step 2: Download the CROME self-installer and run it:

Step 3: Launch/Configure the CROME GUI Client:

Step 4: Initial CROME Configuration:

Step 5: PYCRON Install for scheduling AutoReports

IMPORTANT: Some common problems when installing crome.exe

DETAILED START for Different architectures

Setting up the JRE or the JDK

If not already installed a JRE or JDK, you will need to download and install one of the listed Java Virtual Machines (JVMs), aka Java Runtime Environment (JRE), either from the this site or a SUN JRE download prior to installing Crome.

If you have this software (or a recent 1.8.0, 1.7.0, 1.6.0, 1.5.0 or 1.4.2 JVM) go immediately to the next section

The following JRE or JDK version is the recommended, approved and stable version for the Crome application. For a complete list of Java JRE/JVM issues, see our jvm issues page). Many more releases and vendor offerings are known to work but not extensively tested.

To fetch SIMPLY CLICK, if you don't get an autoexecute option try SHIFT CLICK WHEN FETCHING and save to your disk and execute outside of your browser from the approved list above.

If you wish to run CROME in the newer Java 2 environment use only the 1.6.0, 1.5.0, or 1.4.2 standard releases. Some known recorded issues with various JVMs that impact CROME are listed here.

You only need to install your JVM software once, an additional benefit is that the JVM is useful for many other Java based applications such as Quantum System's FVIEW, MCB, JLOG, XCM and CDR products.

Both the new Java 2 and the older Java 1 software can be downloaded from Sun Microsystems non-developers typically want the compact JRE or Java runtime environment http://java.sun.com as it is much smaller. You only need the JDK if you plan to do Java programming and do your own development using the Java language.

For your convenience we have provided various QuantumSI certified JRE distributions on this CROME server - this will prevent a lengthy download or a tedious search for a QuantumSI approved JRE to use for running CROME and may avoid subtle problems related to some past, current and TBD future releases of the Java run time environment.

Setting up the CROME application all platforms WinX/Unix/Linux

Self Installer Functional and Simulated CROME for U.S. English only
(Windows 95/98/NT/ME/2000/XP/VISTA/7/8):
crome.exe       approx 1.5M bytes - click and execute the crome.exe file
Self Installer for CROME for U.S. English only (Solaris 2.5-2.9, Solaris 10 and Linux running J2SE):
crome.bin       approx 1.5M bytes - install command "sh crome.bin"
Class file Installer Functional and Simulated CROME for U.S. English only (other machine types):
crome.class       approx 1.5M bytes - install command "java crome" or "jre -cp . crome"
After downloading one of the above files, you can double-click on its icon to run the installer. Follow the instructions the installer provides. When done with the installation, to recover more disk space, delete the compressed file.

Congratulations, you're done! At this point you can select "Crome" from the Start/Programs menu. Refer to the picture below for the program invocation method:

Initial CROME Configuration

A first time installation will ask for the "Web Server URL" for the CROME server.

Note, the CROME application is generic and as such has no concept (i.e. built in knowledge) of where it came from. Once you type in the a proper URL, hit the button labeled "Update from URL", then hit the "Save & Quit" button.

For this deployment you should enter the Web Server URL of : http://itecrma.hq.gu.ite.net

In addition to configuring the URL to establish a linkage to a CROME server, the first time you run CROME the application will automatically update itself, this is designed to familiarize the user (i.e. you) with the NetworkUpdate technology used by Quantum which keeps applications completely current and up to date. You simply will need to accept the update as prompted and then exit the final screen of the update as prompted. At this point you may launch your fully updated and configured CROME system and begin your DSS work.

Please contact Quantum for a special URL/Server if you wish to work in a other wireless or wireline vendor deployment types (i.e. Nortel CDMA) or utilize CROME for drive testing analysis.

Note, the users manual on this WWW server has detailed pictorial steps for configuring and then using the CROME client software.

Your company may run firewall and/or proxy software that prevents direct connections for HTTP (port 80) or PISQL (port 1113) required by the CROME client, in the event you can not configure the CROME client or subsequently run CROME reports you should consult your IT department.

Important Notes

Multiple JRE/JDK Installations

Like any application the CROME system can not run parts of its software a) can not find any portion of a required toolkit or operating system or b) finds and actual mixes multiple versions toolkit or operating system at the same time. Typically if you simply load the JRE and then CROME on a Windows 95/98/NT/ME/2000/XP/VISTA/7/8 box you will never have these issues. Unix systems (and some NT systems) tend to be a bit more complex to dial-in due to the multi-user nature.

Removing the JRE, JDK or CROME application

Follow the normal software de-install procedures for your Windows 95/98/NT/ME/2000/XP/VISTA/7/8 box from Control Panel -> Add/Remove Programs select the application to remove and follow the standard Windows 95/98/NT/ME/2000/XP/VISTA/7/8 directions.

Reinstalling the CROME application, or Upgrading to a faster JRE

CROME is self-updating software, i.e. once it is installed it will self update itself to the most current release installed on your CROME server(s).

However you may want to re-install the CROME application if you have upgraded (i.e. added a newer version) of the Java Virtual Machine i.e. JVM. The re-installation WILL NOT remove or overwrite any of your current settings, reports or formulas. The re-install will simply ensure that CROME is using the latest JVM interpreter put on your computer.

Problems, Issues, or Comments

If you have problems, issues, or comments about this WWW application, e-mail: org@quantumsi.com.


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